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Mellson Grupp Oü considers your privacy important and aims to comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website kruiisid.dirhami.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we aim to explain to you what data we collect, how we use it, and what rights you have to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

The data controller for your information is Mellson Grupp Oü, company registration number: 10790187, email: kruiisid@dirhami.ee, phone number: +372 5302 0248. We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25 May 2018.

Data Collection and Usage

What data we collect

The collected information includes both the information you knowingly and actively provide us when using or participating in our services or campaigns, as well as all the information your devices automatically transmit to our products and services.

The data we collect includes the information you have knowingly shared with us when using our services or campaigns, as well as the information your devices automatically transmit to us.

Your personal data may reach us through the following means:

  • When you place an order on the kruiisid.dirhami.ee online store
  • When you register as a user on the kruiisid.dirhami.ee online store
  • When you contact us via phone, email, or online chat
  • When you make a purchase using installment payments and enter into a leasing agreement
  • When you browse the kruiisid.dirhami.ee website
  • When you provide personal data about another person who receives the goods
  • When you make payments using online banking or other electronic payment methods
  • When you comment, like, or share a post on our social media account
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Types of data collected

Personal data

We only ask for personal information when it is necessary to provide you with a service. By contacting us or visiting our website, you may share the following information with us:

  • First and last name
  • Personal identification code
  • Email address
  • Mailing address, country, county, city
  • Phone number
  • Your purchase history and activity in our online store
  • Conversation history between you and us
  • Information about your web browser and IP address

Log files

Our website kruiisid.dirhami.ee stores log files about its visitors. The collected information may include:

  • Device type used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of website visit
  • Entry and exit pages and the number of clicks made on the website

The information in log files is used for trend analysis, website administration, tracking visitor activities, and collecting demographic information. The obtained information is not intended to identify or allow the identification of individuals.

Cookies

Like most websites, kruiisid.dirhami.ee also uses “cookies.” A cookie is essentially a text file that is stored on the user’s device when visiting a website. Cookies are used to determine and store preferences, regional settings, service usage choices, etc.

If desired, you can disable the use of cookies in your browser settings, but doing so may disrupt the service provided to you.

Cookies are categorized as persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or computer. Session cookies, however, are deleted immediately after the browser is closed.

Cookies are divided based on their purpose:

Necessary cookies. Session cookies that enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember the choices you make while using the website, such as storing your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How we use data

We may use the collected information for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website
  • Collecting statistics to provide better services and/or offers and understanding and analyzing the behavior of our website visitors
  • Identifying you by phone, message, or email
  • Sending you information and soliciting feedback about our services
  • Preventing fraud and protecting our website
  • Allowing us to connect with you through social media accounts
  • Reading conversation history to expedite relevant advice
  • Improving the quality of our service and providing more efficient browsing solutions
  • Developing new products, services, or improving their functionality
  • Shipping/delivery of goods, order processing, invoice issuance, ordering through online banking, and confirming or refunding your order
  • Offering products and services that may interest you, taking into account your previous orders
  • Facilitating and expediting interactions between us when you contact us

Other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.

  • Instances in which we may share your data
  • We may share or transfer your personal data in connection with a change in our company’s ownership, merger, asset sale, financing, or acquisition. We will inform you of the transfer of your personal data and the applicability of another privacy policy to them.
  • We may share your data with our partner companies, requiring them to comply with this privacy policy. Our partner companies include our parent and subsidiary companies, joint venture partners, or companies that belong to us.
  • We may share your data with our business partners to provide you with certain products, services, or campaigns.
  • We may disclose your personal data for any other purpose with your consent.
  • We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to fulfill a legal obligation, protect our rights or property, prevent or detect potential violations related to the use of our service, and ensure the security of service users.

Retention of Your Personal Data

The company retains your personal data only for as long as necessary for the purposes stated in this privacy policy. We store and use your personal data to the extent necessary to fulfill our legal obligations (such as retaining your data to comply with applicable laws), resolve disputes, and enforce our legal contracts and rules.

The company also retains log files for internal analysis purposes. Log files are usually kept for a shorter period unless the data is used to enhance security or improve the functionality of our services, or if we are legally obligated to retain such data for a longer period.

Processing of Children’s Data

None of our products or services are targeted at children under the age of 13, and we do not knowingly collect data from children under 13 years of age. If there is any doubt that we process the data of a person under 13 years of age, we will remove that person’s data from all our databases.

 

Your Rights to Protect Your Data

You always have the right to choose not to share your data with us, understanding that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you any differently. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share personal information of a third party, you confirm that you have the necessary rights and permissions to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to unsubscribe from our communications and request that we remove your data from our databases. Occasionally, we may ask for information about you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email: reisid@dirhami.ee or by phone: +372 50226200. We will do everything reasonably possible to correct inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact information provided in this document and provide us with all the details regarding the violation. We will promptly investigate your complaint and respond to you in writing, providing the results of the investigation and outlining the steps we will take to address your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR Data Protection Rights

We want to ensure that you are aware of all your data protection rights. Every user of the website is entitled to the following conditions:

  • Right of access – you have the right to request copies of your personal data.
  • Right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to erasure – under certain conditions, you have the right to request the erasure of your personal data.
  • Right to restriction of processing – under certain conditions, you have the right to request the restriction of the processing of your personal data.
  • Right to object to processing – under certain conditions, you have the right to object to the processing of your personal data.
  • Right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to another organization or directly to you.

Security of Your Data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Mellson Grupp Oü takes all reasonably necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a legitimate reason and the security of your data is ensured.

Referring to Other Websites

Our website may contain links to other websites that are not owned by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, services, or any other aspect of third-party sites.

Privacy Policy Updates

We reserve the right to make changes to this privacy policy document as necessary. Upon the renewal of the privacy policy, we will update the revision date at the bottom of the document. If you continue to visit and use our website after the update of the privacy policy, we will consider it as your implied consent to the changes.

Last updated on 09/02/2023

This document was generated using the EasyWeb Privacy Policy Generator.